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- Following is a sampling of services provided. If you require services
not specifically listed,
contact me, and we can discuss your individual needs. I'm
also networked with other professional providers and can offer referrals to
best fit your requirements.

"Susan is thorough,
efficient and highly organized. She has great phone presence providing
excellent customer service for my client calls. She helps me and my entire
team stay focused and on-track with our projects. If you're looking for
attention to detail, or a professional and courteous phone presence
representing you and your company, Susan is an excellent choice!"
________________________________________
Lorraine Pursell
The Parenting Evolution
www.lorrainepursell.com

Electronic Newsletters
Have you been wanting to send electronic
newsletters to clients and/or contacts? Let me take care of all the
details including setting up a vendor account (such as ConstantContact),
importing your contacts, designing your newsletter or other HTML or text
email, and managing your contact list.
Resumes, Cover Letters, Follow-Up Thank
You Notes, Fax/Mailing
It's important to always have an
up-to-date resume, even before you need it.
There are many components
involved in creating an effective resume, beyond simply ensuring it's
typewritten, spell checked and accurate. With today's technology it's
important to ensure your resume is prepared to be read by OCR software while
still being pleasing to the human eye. It's also important to know how to
format for your specific experience; i.e., do you have employment gaps? Are
you moving to a new career field? Overqualified? Underqualified?
Business Correspondence and Copy Typing
I can help you communicate your written thoughts professionally, ensuring
your letters, documents, faxes, emails, student theses, dissertations,
reports, manuscripts, manuals, etc., all look professional and read
clearly.
Contact Database Management
Let me manage your contact database (such as ACT!) as well as handle
routine follow-up keeping you in contact with with leads, current clients, and
after-sales support. In addition, I can hand-write personal notes, as well as
assist you in developing follow-up action plans.
Meeting, Conference, Event
Planning
I have years of experience
in planning various events such as offsite conferences, holiday dinners,
customer lunches, seminars, training classes, awards ceremonies, morale
boosting group events, and much more. Details including invitations,
receiving RSVPs, facilities reservations, air travel arrangements, ground
transportation, hotel accommodations (including block rooms and group
discounts), maps, catering, AV equipment, flowers, balloons, promotional
material, literature, menus, table tents, presentation materials, handouts,
and supplies can all be professionally arranged.
Concierge Services
So busy that those personal touches and details get overlooked? I can send
cards, buy gifts, deliver flowers, make reservations, buy entertainment
tickets (hard to find, sold out tickets is a specialty), and put together
special event packages.
Event
Package Example: Airline tickets to New York, hotel reservations, cheese and
wine set-up in the room, transportation, and sold-out tickets to a Broadway
play.
Domestic and International Travel
Management
Let
me arrange your personal and business domestic or international travel plans
. . . I can provide airline reservations, ground transportation, hotel
accommodations, maps, itineraries, restaurant reservations, and
entertainment tickets.
When you return I can complete your expense report and even convert your
international receipts to appropriate currency.
Voicemail/Fax/Email Response
For the business traveler: Let me scan your voicemail and email when you're
away, monitor your forwarded faxes, respond to routine requests and contact
you for urgent matters.
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